Privacy Policy

IPrivacy Policy

Last updated: 17/09/2025

House of Celeste Community Interest Company (“House of Celeste”, “we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, book our services, or attend our events.

1. Who We Are

  • Company Name: House of Celeste Community Interest Company

  • Company Number: 16676129

  • Company Type: Private Limited by Guarantee

  • Registered Address: 395 Rotherhithe New Road, 76 Chancellors House, London, SE16 3FP

  • Business Email: cherrine56@gmail.com

For any questions about this policy or how we handle your data, please email cherrine56@gmail.com.

2. Information We Collect

We may collect and process the following types of personal information:

  • Contact Details: Name, email address, phone number, and postal address when you make an enquiry or booking.

  • Booking Information: Details of the services or events you have booked, including payment information.

  • Usage Data: Information about how you use our website (such as IP address, browser type, and pages visited).

  • Special Requirements: Any health information you choose to share (e.g., allergies, medical conditions) to ensure safe participation in our sessions.

3. How We Use Your Information

We use your personal data to:

  • Process bookings and payments.

  • Provide the services you have requested.

  • Communicate with you about your booking, events, or updates.

  • Improve our website, services, and customer experience.

  • Comply with legal and regulatory obligations.

We will only use your personal data when the law allows us to and will never sell your data to third parties.

4. Payments

Payments for our services are processed securely through trusted third-party payment providers (such as Squarespace, Stripe, or PayPal). We do not store or have access to your full payment card details.

5. Marketing Communications

If you opt in to receive updates, we may send you emails about upcoming events, workshops, or services.

  • You can withdraw consent at any time by clicking the “unsubscribe” link in our emails or by emailing cherrine56@gmail.com.

6. Data Storage & Security

  • We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

  • Your information is stored on secure servers within the United Kingdom or the European Economic Area (EEA).

7. Sharing Your Information

We only share your data with trusted service providers (such as payment processors or email platforms) when necessary to deliver our services.
All third parties are required to keep your data secure and use it only in accordance with our instructions.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of any inaccurate data.

  • Request deletion of your personal data where there is no legal reason for us to keep it.

  • Withdraw consent for marketing at any time.

To exercise these rights, please email cherrine56@gmail.com.

9. Cookies

Our website may use cookies to enhance user experience, analyse site traffic, and remember preferences.
You can manage or disable cookies through your browser settings, but some features of the site may not function properly if cookies are disabled.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
📧 cherrine56@gmail.com
📍 395 Rotherhithe New Road, 76 Chancellors House, London, SE16 3FP